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Prototyping & Testing Human-Centered Changes

 

Overview

Turn changes into safe-to-try experiments — using practical prototyping approaches to learn and iterate fast and move forward with clarity.

When change is tested early and refined through real feedback, teams can learn what works, adapt with intention, and scale improvements that support both people and the business.

About this Course

In this hands-on course, participants learn how to use prototyping and testing as practical learning tools for change — not just for apps or tools, but for ways of working, meetings, processes, and handoffs. This includes exploring how AI can be used responsibly to support rapid prototyping, scenario exploration, and feedback synthesis — without replacing real-world testing, human judgment, or lived experience.

Through guided practice, participants will turn improvement ideas into simple, testable prototypes, gather feedback about what works (and what doesn’t), and iterate thoughtfully based on real-world use. The session also introduces approaches for planning pilots and phased rollouts, helping participants move promising ideas forward with greater confidence and intention.

This course is for anyone involved in designing, testing, or implementing change who wants to approach change with curiosity, evidence, and care for the people doing the work.

Session Details

  • Duration: 4 hours

  • Time: 9:00 AM - 1:00 PM (Pacific)

  • Location: Live via Zoom (Miro link and Zoom invite sent prior to class)

  • Cost: $295

Session Discounts

  • 25% Super Early Bird Discount (until 3 weeks before class starts)

  • 15% Early Bird Discount (until 1 week before class starts)

How We'll Work (And Why It Matters)

  • This is a participatory session — plan to be present and engaged throughout.

  • We’ll meet on Zoom and use breakout rooms, so please join from your own device.

  • Please update Zoom beforehand for the smoothest experience.

  • Miro collaboration for reflection and reference.

  • If you need accommodations or have questions, please let us know — we’re here to help.

More on Zoom:

You can download here Download Center for Zoom Apps and Plugins | Zoom.

If you have the desktop client installed, you can check for updates by clicking your initials in the top-right corner and selecting "Check for Updates".

About Your Facilitators

 

Daniel helps teams make meaningful progress through practical, human-centered change. With over a decade of experience facilitating and guiding teams through complex, real-world change, he’s known for his calm, structured approach and ability to turn strategies and insights into tangible action and results.

 

Jonathan helps teams solve the right problems by focusing on the people affected — whether they’re customers, employees, or stakeholders. He combines facilitation, systems thinking, and a practical design mindset to untangle complexity, make work visible, and build better ways of working.


 
 

This Course is Part of the Results by Design | Human-Centered Change Series

This series is designed for leaders, teams, and individuals responsible for defining, designing, and driving any kind of change. Each course can be taken on its own, or — for greater impact — combined to build deeper capability across the full human-centered change lifecycle.

Reserve Your Seat

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April 16

Authentic Feedback

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May 7

Navigating Change & Complexity