Overview
Learn a more effective approach for change — one that improves business results while also improving the human experience of work.
When change is grounded in real human needs and everyday realities, it’s more likely to be understood, embraced, and sustained over time.
About this Course
In this hands-on session, participants will explore what human-centered change means, why it matters, and how it differs from traditional change management approaches. Through discussion and practical activities, participants will develop a mindset and shared understanding for approaching change in more effective, people-oriented ways.
The session also explores where tools like AI can responsibly support human-centered change — helping teams explore options, synthesize inputs, or test ideas more quickly, while keeping people and judgment at the center.
This course emphasizes getting started over getting it perfect. Participants will work with a simple framework for thinking and talking differently about change — helping them feel more confident, optimistic, and ready to try a new approach in their own work. The session also provides a preview of concepts and methods explored more deeply in other courses in the Human-Centered Change Series.
Session Details
Duration: 2 hours
Time: 10:00 AM - 12:00 PM (Pacific)
Location: Live via Zoom (Miro link and Zoom invite sent prior to class)
Cost: $225
Session Discounts
25% Super Early Bird Discount (until 3 weeks before class starts)
15% Early Bird Discount (until 1 week before class starts)
How We'll Work (And Why It Matters)
This is a participatory session — plan to be present and engaged throughout.
We’ll meet on Zoom and use breakout rooms, so please join from your own device.
Please update Zoom beforehand for the smoothest experience.
Miro collaboration for reflection and reference.
If you need accommodations or have questions, please let us know — we’re here to help.
More on Zoom:
You can download here Download Center for Zoom Apps and Plugins | Zoom.
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About Your Facilitators
Daniel helps teams make meaningful progress through practical, human-centered change. With over a decade of experience facilitating and guiding teams through complex, real-world change, he’s known for his calm, structured approach and ability to turn strategies and insights into tangible action and results.
Jonathan helps teams solve the right problems by focusing on the people affected — whether they’re customers, employees, or stakeholders. He combines facilitation, systems thinking, and a practical design mindset to untangle complexity, make work visible, and build better ways of working.
This Course is Part of the Results by Design | Human-Centered Change Series
This series is designed for leaders, teams, and individuals responsible for defining, designing, and driving any kind of change. Each course can be taken on its own, or — for greater impact — combined to build deeper capability across the full human-centered change lifecycle.
Reserve Your Seat