Scheduled Courses

Workshops that are intentional, practical, and experiential. Use the learnings with confidence, empathy, and impact.

Upcoming courses

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Events

All scheduled courses

January - March

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Featured

April - June

Featured
Creating & Using Personas to Design Better Experiences
Jun 30
Design Essentials Series
Creating & Using Personas to Design Better Experiences
Design Essentials Series

Learn how to create and use practical personas that help teams deeply understand human needs and design better experiences.

Design Essentials Series

July - September

Featured
Foundations for Human-Centered Change
Jul 16
Human-Centered Change Series
Foundations for Human-Centered Change
Human-Centered Change Series

Learn a more effective approach for change — one that improves business results while also improving the human experience of work.

Human-Centered Change Series
Creating & Using Journey Maps to Design Better Experiences
Jul 21
Design Essentials Series
Creating & Using Journey Maps to Design Better Experiences
Design Essentials Series

Learn how to create and use journey maps to design experiences so they are smoother and more valuable for both people and the business.

Design Essentials Series
Value-Driven Prioritization
Aug 6
Design Essentials Series
Value-Driven Prioritization
Design Essentials Series

Learn a practical approach for prioritizing work in a way that strengthens business value while keeping human experience in view.

Design Essentials Series
Designing for Human-Centered Change (Day 1)
Aug 18
Human-Centered Change Series
Designing for Human-Centered Change (Day 1)
Human-Centered Change Series

Design change to improve how work actually gets done — grounding design decisions in real human needs and everyday work realities.

Human-Centered Change Series
Designing for Human-Centered Change (Day 2)
Aug 19
Human-Centered Change Series
Designing for Human-Centered Change (Day 2)
Human-Centered Change Series

Design change to improve how work actually gets done — grounding design decisions in real human needs and everyday work realities.

Human-Centered Change Series
Coaching for Impact
Aug 27
Leadership Series
Coaching for Impact
Leadership Series

Build practical coaching skills that strengthen influence, creativity, and collaboration — whether you lead formally or not.

Leadership Series

October - December

Featured
Prototyping & Testing Human-Centered Changes
Sep 15
Human-Centered Change Series
Prototyping & Testing Human-Centered Changes
Human-Centered Change Series

Turn changes into safe-to-try experiments — using practical prototyping approaches to learn and iterate fast and move forward with clarity.

Human-Centered Change Series
Authentic Feedback
Sep 17
Leadership Series
Authentic Feedback
Leadership Series

Explore how to give authentic feedback in a way that is grounded, human, and constructive – without minimizing the message or escalating conflict.

Leadership Series
Navigating Change & Complexity
Oct 8
Leadership Series
Navigating Change & Complexity
Leadership Series

Explore practical tools and reflection practices to move through change with intention, clarity, and resilience.

Leadership Series
Leadership & Storytelling for Impactful Change
Oct 13
Human-Centered Change Series
Leadership & Storytelling for Impactful Change
Human-Centered Change Series

Lead human-centered change with clarity and purpose — using storytelling to create shared understanding, alignment, and momentum.

Human-Centered Change Series
Demystifying Facilitation
Oct 29
Leadership Series
Demystifying Facilitation
Leadership Series

Gain insight and a repeatable practice for effective facilitation – whether you’re facilitating workshops, offsites, or meetings.

Leadership Series
Qualitative Research to Design for Value & Experience
Nov 5
Design Essentials Series
Qualitative Research to Design for Value & Experience
Design Essentials Series

Unlock the power of qualitative research to shape smarter decisions, stronger strategies, and more human-centered products, services, and processes.

Design Essentials Series
Creating & Using Personas to Design Better Experiences
Nov 19
Design Essentials Series
Creating & Using Personas to Design Better Experiences
Design Essentials Series

Learn how to create and use practical personas that help teams deeply understand human needs and design better experiences.

Design Essentials Series
Creating & Using Journey Maps to Design Better Experiences
Dec 3
Design Essentials Series
Creating & Using Journey Maps to Design Better Experiences
Design Essentials Series

Learn how to create and use journey maps to design experiences so they are smoother and more valuable for both people and the business.

Design Essentials Series
Value-Driven Prioritization
Dec 15
Design Essentials Series
Value-Driven Prioritization
Design Essentials Series

Learn a practical approach for prioritizing work in a way that strengthens business value while keeping human experience in view.

Design Essentials Series

Leadership Series

Featured
Coaching for Impact
Aug 27
Coaching for Impact

Build practical coaching skills that strengthen influence, creativity, and collaboration — whether you lead formally or not.

Authentic Feedback
Sep 17
Authentic Feedback

Explore how to give authentic feedback in a way that is grounded, human, and constructive – without minimizing the message or escalating conflict.

Navigating Change & Complexity
Oct 8
Navigating Change & Complexity

Explore practical tools and reflection practices to move through change with intention, clarity, and resilience.

Demystifying Facilitation
Oct 29
Demystifying Facilitation

Gain insight and a repeatable practice for effective facilitation – whether you’re facilitating workshops, offsites, or meetings.

Human-Centered Change Series

Featured
Foundations for Human-Centered Change
Jul 16
Foundations for Human-Centered Change

Learn a more effective approach for change — one that improves business results while also improving the human experience of work.

Designing for Human-Centered Change (Day 1)
Aug 18
Designing for Human-Centered Change (Day 1)

Design change to improve how work actually gets done — grounding design decisions in real human needs and everyday work realities.

Designing for Human-Centered Change (Day 2)
Aug 19
Designing for Human-Centered Change (Day 2)

Design change to improve how work actually gets done — grounding design decisions in real human needs and everyday work realities.

Prototyping & Testing Human-Centered Changes
Sep 15
Prototyping & Testing Human-Centered Changes

Turn changes into safe-to-try experiments — using practical prototyping approaches to learn and iterate fast and move forward with clarity.

Leadership & Storytelling for Impactful Change
Oct 13
Leadership & Storytelling for Impactful Change

Lead human-centered change with clarity and purpose — using storytelling to create shared understanding, alignment, and momentum.

Product & Experience Design Essentials Series

Featured
Creating & Using Personas to Design Better Experiences
Jun 30
Creating & Using Personas to Design Better Experiences

Learn how to create and use practical personas that help teams deeply understand human needs and design better experiences.

Creating & Using Journey Maps to Design Better Experiences
Jul 21
Creating & Using Journey Maps to Design Better Experiences

Learn how to create and use journey maps to design experiences so they are smoother and more valuable for both people and the business.

Value-Driven Prioritization
Aug 6
Value-Driven Prioritization

Learn a practical approach for prioritizing work in a way that strengthens business value while keeping human experience in view.

Qualitative Research to Design for Value & Experience
Nov 5
Qualitative Research to Design for Value & Experience

Unlock the power of qualitative research to shape smarter decisions, stronger strategies, and more human-centered products, services, and processes.

Creating & Using Personas to Design Better Experiences
Nov 19
Creating & Using Personas to Design Better Experiences

Learn how to create and use practical personas that help teams deeply understand human needs and design better experiences.

Creating & Using Journey Maps to Design Better Experiences
Dec 3
Creating & Using Journey Maps to Design Better Experiences

Learn how to create and use journey maps to design experiences so they are smoother and more valuable for both people and the business.

Value-Driven Prioritization
Dec 15
Value-Driven Prioritization

Learn a practical approach for prioritizing work in a way that strengthens business value while keeping human experience in view.

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